QYSEA FIFISH V6 Underwater ROV Kit (328' Tether, VR Control)
Rated 3.5/5 based on 11 customer reviews
QYSEA FIFISH V6 Underwater ROV Kit (328' Tether, VR Control)
QYSEA FIFISH V6 Underwater ROV Kit (164' Tether)
QYSEA FIFISH V6 Underwater ROV Kit (328' Tether, VR Control)
QYSEA Fifish V6S Underwater ROV Robotic Claw

QYSEA FIFISH V6 Underwater ROV Kit (328' Tether, VR Control)

  • Product SKU: 1485190-REG

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7,771 SR
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  • QYSEA FIFISH V6 Underwater ROV Kit (328' Tether, VR Control)
    QYSEA FIFISH V6 Underwater ROV Kit (328' Tether, VR Control) 7,771 SR
This product: QYSEA FIFISH V6 Underwater ROV Kit (328' Tether, VR Control)
7,771 SR 777100
7,771 SR

QYSEA FIFISH V6 Underwater ROV Kit (328' Tether, VR Control)
Able to swim in any direction while shooting 4K video or 12MP photos, the FIFISH V6 Remotely Operated Underwater Vehicle from QYSEA has applications in content creation, marine inspection, aquaculture, archaeological observation, and much more. A fun way to explore and photograph what lies beneath the surface, it is equipped with two 2000-lumen lights, electronic image stabilization, a 1" CMOS sensor, and an ultra-wide field of view. The V6 delivers expansive, vivid imagery from depths as great as 328'. With the included virtual reality headset, you can even control the ROV's movements intuitively, by turning your head.

 

Features:

Camera:

  • Ultra-wide 166° field of view
  • Fast f/2.5 aperture
  • Electronic image stabilization
  • 12MP 1/2.3" CMOS sensor
  • JPEG and DNG formats
  • Captures 4K UHD video at 25/30 fps, 1080p video at up to 120 fps slow motion
  • ISO sensitivity 100-6400 for lower-light environments

ROV:

  • Tether length and maximum depth: 164'
  • Six thrusters for Omni-directional mobility, a top speed of 3 knots (5' per second)
  • The posture Lock feature holds ROV at a set angle within ±0.1° pitch and roll
  • Uses one 18650 battery, 9000mAh
  • Runtime: 4.5 hours
  • Measures 15 x 13 x 5.6", weighs 8.6 pounds

Remote Controller:

  • Control sticks provide seamless control in all directions
  • Adjustable mount for smartphones and tablets
  • Runtime: 4 hours

Lighting:

  • Two 2000-lumen LED lights
  • Beam angle: 120°
  • Color temperature: 5500K

Specifications:

  • Image Sensor: 12 MP 1/2.3" CMOS Sensor
  • Video Resolution: 4K UHD, 25/30 fps
  • 1080P: FHD, 25/30/50/60/100/120 fps
  • 720P HD: 25/30/50/60/100/120/200/240 fps
  • Streaming: 720p at 30 fps, 1080p at 25 fps
  • Image Size: 20 MP 6144 × 3456, 8 MP 3840 × 2160
  • Video Format: MPEG4 AVC/H.264, HEVC/H.265
  • Photo Resolution: 4:3: 4000 x 3000
  • Photo Formats: JPEG, DNG
  • Electronic Shutter Speed: 5-1/5000 Second
  • Lens Aperture: f/2.5
  • Angle of View: 166y°
  • Burst Shooting: 1, 3, 5, 7, 10 Frames
  • White Balance: 2500K-8000 K
  • Exposure Compensation: -3 EV - +3 EV
  • Lights: 2 x 2000-Lumen LEDs
  • Color Temperature: 5500K
  • Memory: 32 GB microSD
  • Depth Rating: 164' / 50 m
  • Speed: 3 Knots (5' / 1.5 m per Second)
  • Operating Temperature: 14 to 140°F / -10 to 60°C
  • Connectivity: 164' / 50 m Tether
  • Battery Capacity: 97.2 Wh (12.6 VDC, 9000 mAh)
  • Runtime ROV: 4 h
  • Controller: 4 h
  • AC Adapter: ROV: 100-240 VAC Input, 50/60 Hz, 12.9 VDC @ 6 A Output
  • Remote Control: 100-240 VAC Input, 50/60 Hz, 5 VDC @ 3 A Output
  • Memory Remote Controller: 128 GB micro SD
  • ROV Internal Memory: 64 GB
  • Dimensions: Vehicle: 15 x 13 x 5.6" / 38.3 x 33.1 x 14.3 cm
  • Weight: 8.6 lb / 3.9 kg


Packaging Info

  • Package Weight: 20 lb
  • Box Dimensions (LxWxH): 27.4 x 18 x 9.7"

QYSEA FIFISH V6 Underwater ROV Kit (328' Tether, VR Control)
Able to swim in any direction while shooting 4K video or 12MP photos, the FIFISH V6 Remotely Operated Underwater Vehicle from QYSEA has applications in content creation, marine inspection, aquaculture, archaeological observation, and much more. A fun way to explore and photograph what lies beneath the surface, it is equipped with two 2000-lumen lights, electronic image stabilization, a 1" CMOS sensor, and an ultra-wide field of view. The V6 delivers expansive, vivid imagery from depths as great as 328'. With the included virtual reality headset, you can even control the ROV's movements intuitively, by turning your head.

 

Features:

Camera:

  • Ultra-wide 166° field of view
  • Fast f/2.5 aperture
  • Electronic image stabilization
  • 12MP 1/2.3" CMOS sensor
  • JPEG and DNG formats
  • Captures 4K UHD video at 25/30 fps, 1080p video at up to 120 fps slow motion
  • ISO sensitivity 100-6400 for lower-light environments

ROV:

  • Tether length and maximum depth: 164'
  • Six thrusters for Omni-directional mobility, a top speed of 3 knots (5' per second)
  • The posture Lock feature holds ROV at a set angle within ±0.1° pitch and roll
  • Uses one 18650 battery, 9000mAh
  • Runtime: 4.5 hours
  • Measures 15 x 13 x 5.6", weighs 8.6 pounds

Remote Controller:

  • Control sticks provide seamless control in all directions
  • Adjustable mount for smartphones and tablets
  • Runtime: 4 hours

Lighting:

  • Two 2000-lumen LED lights
  • Beam angle: 120°
  • Color temperature: 5500K

Specifications:

  • Image Sensor: 12 MP 1/2.3" CMOS Sensor
  • Video Resolution: 4K UHD, 25/30 fps
  • 1080P: FHD, 25/30/50/60/100/120 fps
  • 720P HD: 25/30/50/60/100/120/200/240 fps
  • Streaming: 720p at 30 fps, 1080p at 25 fps
  • Image Size: 20 MP 6144 × 3456, 8 MP 3840 × 2160
  • Video Format: MPEG4 AVC/H.264, HEVC/H.265
  • Photo Resolution: 4:3: 4000 x 3000
  • Photo Formats: JPEG, DNG
  • Electronic Shutter Speed: 5-1/5000 Second
  • Lens Aperture: f/2.5
  • Angle of View: 166y°
  • Burst Shooting: 1, 3, 5, 7, 10 Frames
  • White Balance: 2500K-8000 K
  • Exposure Compensation: -3 EV - +3 EV
  • Lights: 2 x 2000-Lumen LEDs
  • Color Temperature: 5500K
  • Memory: 32 GB microSD
  • Depth Rating: 164' / 50 m
  • Speed: 3 Knots (5' / 1.5 m per Second)
  • Operating Temperature: 14 to 140°F / -10 to 60°C
  • Connectivity: 164' / 50 m Tether
  • Battery Capacity: 97.2 Wh (12.6 VDC, 9000 mAh)
  • Runtime ROV: 4 h
  • Controller: 4 h
  • AC Adapter: ROV: 100-240 VAC Input, 50/60 Hz, 12.9 VDC @ 6 A Output
  • Remote Control: 100-240 VAC Input, 50/60 Hz, 5 VDC @ 3 A Output
  • Memory Remote Controller: 128 GB micro SD
  • ROV Internal Memory: 64 GB
  • Dimensions: Vehicle: 15 x 13 x 5.6" / 38.3 x 33.1 x 14.3 cm
  • Weight: 8.6 lb / 3.9 kg


Packaging Info

  • Package Weight: 20 lb
  • Box Dimensions (LxWxH): 27.4 x 18 x 9.7"

Able to swim in any direction while shooting 4K video or 12MP photos, the FIFISH V6 Remotely Operated Underwater Vehicle from QYSEA has applications in content creation, marine inspection, aquaculture, archaeological observation, and much more. A fun way to explore and photograph what lies beneath the surface, it is equipped with two 2000-lumen lights, electronic image stabilization, a 1" CMOS sensor, and an ultra-wide field of view. The V6 delivers expansive, vivid imagery from depths as great as 328'. With the included virtual reality headset, you can even control the ROV's movements intuitively, by turning your head.

Mount your smartphone on the dual-joystick topside remote controller, connect the 328' tether, and drive the ROV at speeds up to 3 knots (5' per second) for up to 4.5 hours on a charge. Its six thrusters provide 6 DOF (degree of freedom) movement so you can climb, dive, and roll, and Qysea's Posture Lock technology allows you to maintain an angle within 0.1° while moving. The vehicle's camera features a 1/2.3" SONY CMOS sensor, an f/2.5 aperture, a 166° field of view, a top ISO rating of 6400, 4K UHD video at 25/30 fps, 1080p video with a frame rate as high as 120 fps, and the ability to shoot in DNG format. The remote-control unit employs gaming console-style joysticks and can record your images to microSD cards up to 32GB or stream your content over Wi-Fi. The free Fifish App enables editing, color restoration, sound track, and instant sharing.

Features:

Camera

  • Ultra-wide 166° field of view
  • Fast f/2.5 aperture
  • Electronic image stabilization
  • 12MP 1/2.3" CMOS sensor
  • JPEG and DNG formats
  • Captures 4K UHD video at 25/30 fps, 1080p video at up to 120 fps slow motion
  • ISO sensitivity 100-6400 for lower-light environments

ROV

  • Tether length and maximum depth: 328'
  • Six thrusters for Omni-directional mobility, a top speed of 3 knots (5' per second)
  • The posture Lock feature holds ROV at a set angle within ±0.1° pitch and roll
  • Uses one 18650 battery, 9000mAh
  • Runtime: 4.5 hours
  • Measures 15 x 13 x 5.6", weighs 8.6 pounds

Remote Controller

  • Control sticks provide seamless control in all directions
  • Adjustable mount for smartphones and tablets
  • VR goggles put users in the pilot's seat
  • VR Head Tracking—control attitude of the drone by turning your head
  • Runtime: 4 hours

Lighting

  • Two 2000-lumen LED lights
  • Beam angle: 120°
  • Color temperature: 5500K


Specifications:

  • Image Sensor: 12 MP 1/2.3" CMOS Sensor
  • Video Resolution: 4K UHD, 25/30 fps
  • 1080P: FHD, 25/30/50/60/100/120 fps
  • 720P HD: 25/30/50/60/100/120/200/240 fps
  • Streaming: 720p at 30 fps, 1080p at 25 fps
  • Image Size: 20 MP 6144 × 3456, 8 MP 3840 × 2160
  • Video Format: MPEG4 AVC/H.264, HEVC/H.265
  • Photo Resolution: 4:3: 4000 x 3000
  • Photo Formats: JPEG, DNG
  • Electronic Shutter Speed: 5-1/5000 Second
  • Lens Aperture: f/2.5
  • Angle of View: 166y°
  • Burst Shooting: 1, 3, 5, 7, 10 Frames
  • White Balance: 2500K-8000 K
  • Exposure Compensation: -3 EV - +3 EV
  • Lights    2 x 2000-Lumen LEDs
  • Color Temperature: 5500K
  • Memory: 32 GB microSD
  • Depth Rating: 328' / 100 m
  • Speed: 3 Knots (5' / 1.5 m per Second)
  • Operating Temperature: 14 to 140°F / -10 to 60°C
  • Connectivity: 328' / 100 m Tether
  • Battery Capacity: 97.2 Wh (12.6 VDC, 9000 mAh)
  • Runtime    ROV: 4 h
  • Controller: 4 h
  • AC Adapter: ROV: 100-240 VAC Input, 50/60 Hz, 12.9 VDC @ 6 A Output
  • Remote Control: 100-240 VAC Input, 50/60 Hz, 5 VDC @ 3 A Output
  • Memory    Remote Controller: 128 GB micro SD
  • ROV Internal Memory: 64 GB
  • Dimensions: Vehicle: 15 x 13 x 5.6" / 38.3 x 33.1 x 14.3 cm
  • Weight: 8.6 lb / 3.9 kg

Packaging Info

  • Package Weight: 23.9 lb
  • Box Dimensions (LxWxH): 27.5 x 18.5 x 9.6"

You can drag, drop, tow, and salvage underwater objects with the Fifish V6S Underwater ROV Robotic Claw from QYSEA. The V6S's claw opens 5.5" wide, exerts 11 pounds of gripping force, and will hang on tightly enough to tow objects with the ROV's tether. Add to that the ROV's ability to swim in any direction while shooting 4K video or 12MP photos and the V6S is suited to a wide range of applications in salvage, content creation, marine inspection, aquaculture, archaeological observation, and much more. This underwater drone is equipped with two 2000-lumen lights, electronic image stabilization, a 1" CMOS sensor, and an ultra-wide field of view. The V6 delivers expansive, vivid imagery from depths as great as 328'.

Mount your smartphone on the dual-joystick topside remote controller, connect the 328' tether and drive the ROV at speeds up to three knots (five feet per second) for up to six hours on a charge. Its six thrusters provide 6 DOF (degree of freedom) movement so you can climb, dive, and roll and Qysea's Posture Lock technology allows you to maintain an angle within 0.1° while moving. The vehicle's camera features a 1/2.3" SONY CMOS sensor, an f/2.5 aperture, a 166° field of view, a top ISO rating of 6400, 4K UHD video at 25/30 fps, 1080p video with a frame rate as high as 120 fps, and the ability to shoot in DNG format. The remote-control unit employs gaming console-style joysticks and can record your images to microSD cards up to 32GB or stream your content over Wi-Fi. The free Fifish App enables editing, color restoration, soundtrack, and instant sharing.

Features:

ROV

  • The robotic claw can drag, drop, tow, and salvage underwater objects
  • Claw has 11-pound gripping force, opens 5.5" wide
  • Tether length and maximum depth: 328'
  • Six thrusters for Omni-directional mobility, a top speed of 3 knots (5' per second)
  • The posture Lock feature holds ROV at a set angle within ±0.1° pitch and roll
  • Uses 14,000mAh, 155Wh battery
  • Runtime: 6 hours
  • Measures 15 x 13 x 5.6", weighs 8.6 pounds

Camera

  • Ultra-wide 166° field of view
  • Fast f/2.5 aperture
  • Electronic image stabilization
  • 12MP 1/2.3" CMOS sensor
  • JPEG and DNG formats
  • Captures 4K UHD video at 25/30 fps, 1080p video at up to 120 fps slow motion
  • ISO sensitivity 100-6400 for lower-light environments

Remote Controller

  • Control sticks provide seamless control in all directions
  • Adjustable mount for smartphones and tablets
  • Runtime: 4 hours

Lighting

  • Two 2000-lumen LED lights
  • Beam angle: 120°
  • Color temperature: 5500K

Specifications:

  • Image Sensor 12 MP 1/2.3" CMOS Sensor
  • Video Resolution: 4K UHD, 25/30 fps
  • 1080P: FHD, 25/30/50/60/100/120 fps
  • 720P HD: 25/30/50/60/100/120/200/240 fps
  • Streaming: 720p at 30 fps, 1080p at 25 fps
  • Image Size: 20 MP 6144 × 3456, 8 MP 3840 × 2160
  • Video Format: MPEG4 AVC/H.264, HEVC/H.265
  • Photo Resolution: 4:3: 4000 x 3000
  • Photo Formats: JPEG, DNG
  • Electronic Shutter Speed: 5-1/5000 Second
  • Lens: Aperture: f/2.5
  • Angle of View: 166y°
  • Burst Shooting: 1, 3, 5, 7, 10 Frames
  • White Balance: 2500K-8000 K
  • Exposure Compensation: -3 EV - +3 EV
  • Lights: 2 x 2000-Lumen LEDs
  • Color Temperature: 5500K
  • Memory: 32 GB microSD
  • Depth Rating: 328' / 100 m
  • Speed: 3 Knots (5' / 1.5 m per Second)
  • Operating Temperature: 14 to 140°F / -10 to 60°C
  • Connectivity: 328' / 100 m Tether
  • Battery Capacity: 155.5 Wh, 14,400 mAh
  • Runtime ROV: 6 Hours
  • Controller: 4 Hours
  • AC Adapter: ROV: 100-240 VAC Input, 50/60 Hz, 12.9 VDC @ 10 A Output
  • Remote Control: 100-240 VAC Input, 50/60 Hz, 5 VDC @ 3 A Output
  • Memory Remote Controller: 128 GB micro SD
  • ROV Internal Memory: 64 GB
  • Dimensions: Vehicle: 15 x 13 x 5.6" / 38.3 x 33.1 x 14.3 cm
  • Weight: 8.6 lb / 3.9 kg


Packaging Info

  • Package Weight: 26.155 lb
  • Box Dimensions (LxWxH): 18.8 x 18 x 15.2"

QYSEA FIFISH V6 Underwater ROV Kit (328' Tether, VR Control)
Able to swim in any direction while shooting 4K video or 12MP photos, the FIFISH V6 Remotely Operated Underwater Vehicle from QYSEA has applications in content creation, marine inspection, aquaculture, archaeological observation, and much more. A fun way to explore and photograph what lies beneath the surface, it is equipped with two 2000-lumen lights, electronic image stabilization, a 1" CMOS sensor, and an ultra-wide field of view. The V6 delivers expansive, vivid imagery from depths as great as 328'. With the included virtual reality headset, you can even control the ROV's movements intuitively, by turning your head.

 

Features:

Camera:

  • Ultra-wide 166° field of view
  • Fast f/2.5 aperture
  • Electronic image stabilization
  • 12MP 1/2.3" CMOS sensor
  • JPEG and DNG formats
  • Captures 4K UHD video at 25/30 fps, 1080p video at up to 120 fps slow motion
  • ISO sensitivity 100-6400 for lower-light environments

ROV:

  • Tether length and maximum depth: 164'
  • Six thrusters for Omni-directional mobility, a top speed of 3 knots (5' per second)
  • The posture Lock feature holds ROV at a set angle within ±0.1° pitch and roll
  • Uses one 18650 battery, 9000mAh
  • Runtime: 4.5 hours
  • Measures 15 x 13 x 5.6", weighs 8.6 pounds

Remote Controller:

  • Control sticks provide seamless control in all directions
  • Adjustable mount for smartphones and tablets
  • Runtime: 4 hours

Lighting:

  • Two 2000-lumen LED lights
  • Beam angle: 120°
  • Color temperature: 5500K

Specifications:

  • Image Sensor: 12 MP 1/2.3" CMOS Sensor
  • Video Resolution: 4K UHD, 25/30 fps
  • 1080P: FHD, 25/30/50/60/100/120 fps
  • 720P HD: 25/30/50/60/100/120/200/240 fps
  • Streaming: 720p at 30 fps, 1080p at 25 fps
  • Image Size: 20 MP 6144 × 3456, 8 MP 3840 × 2160
  • Video Format: MPEG4 AVC/H.264, HEVC/H.265
  • Photo Resolution: 4:3: 4000 x 3000
  • Photo Formats: JPEG, DNG
  • Electronic Shutter Speed: 5-1/5000 Second
  • Lens Aperture: f/2.5
  • Angle of View: 166y°
  • Burst Shooting: 1, 3, 5, 7, 10 Frames
  • White Balance: 2500K-8000 K
  • Exposure Compensation: -3 EV - +3 EV
  • Lights: 2 x 2000-Lumen LEDs
  • Color Temperature: 5500K
  • Memory: 32 GB microSD
  • Depth Rating: 164' / 50 m
  • Speed: 3 Knots (5' / 1.5 m per Second)
  • Operating Temperature: 14 to 140°F / -10 to 60°C
  • Connectivity: 164' / 50 m Tether
  • Battery Capacity: 97.2 Wh (12.6 VDC, 9000 mAh)
  • Runtime ROV: 4 h
  • Controller: 4 h
  • AC Adapter: ROV: 100-240 VAC Input, 50/60 Hz, 12.9 VDC @ 6 A Output
  • Remote Control: 100-240 VAC Input, 50/60 Hz, 5 VDC @ 3 A Output
  • Memory Remote Controller: 128 GB micro SD
  • ROV Internal Memory: 64 GB
  • Dimensions: Vehicle: 15 x 13 x 5.6" / 38.3 x 33.1 x 14.3 cm
  • Weight: 8.6 lb / 3.9 kg


Packaging Info

  • Package Weight: 20 lb
  • Box Dimensions (LxWxH): 27.4 x 18 x 9.7"

Thanks for shopping at Newtech Store Saudi Arabia . We strive for an enjoyable shopping experience and want you to be happy with your purchase. 

Please note that nothing in this policy is intended to limit your statutory rights in any way.

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one.

Returns

You can return a product for up to 30 days from the date you purchased it. To be eligible for a return, any product you return must be in the same condition you received it and in the original packaging. The product needs to have the receipt or proof of purchase as well as the tracking number.

Refunds

Once we receive the product, we will inspect it and notify you that we have received the returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 15 days depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Preparing your products for a return

To ensure your request is processed as quickly as possible you are responsible for the following when returning your products;

  • Package your products safely and securely for protection during transit;
  • Clearly mark your return reference number on the outside of the parcel; and
  • Include all accessories and parts that were sold with the product.

Failure to adhere to any of these requirements could delay the processing of your request or result in its decline altogether.

 

 

Not what you ordered?

If we accidentally deliver the wrong product to you, or if the product is not as described on the Website, please notify us and we will collect the product from you at no charge.

If the product is missing any accessories or parts, you will need to follow the process set out in the section below. Once we have inspected the product and validated your return, we will at your choice deliver the correct product to you as soon as possible (if the correct product is available); or credit your account with the purchase price of the product within 15 days of the return (or refund you if that is your preference).

Products damaged on delivery

Should a product be damaged or missing any parts or accessories at the time of delivery / collection, please notify us within 7 days of such delivery/collection.

We will arrange to collect the product from you at no charge. Once we have inspected the product and validated your return, we will at your choice repair / replace the product as soon as possible (if such repair is possible/ we have the same product in stock to use as a replacement) or credit your account with the purchase price of the product (or refund you if that is your preference).

Defective products

We do our best to ensure that the products we deliver to you are of a high quality, and in good working order and without defects. If your item is damaged or defective, you can return the product back to us at no charge.

In most cases you'll be able to choose to get a refund or have a replacement sent to you. If the Replacement option isn't available, choose the Refund option and repurchase the item.

If your item breaks outside of the return period, a part is missing, or if you have difficulty or questions about using the product, we recommend contacting the manufacturer.

The following will NOT be regarded as defects and will not entitle you to a return:

  • Faults resulting from normal wear and tear;
  • Damage arising from negligence, user abuse or incorrect usage of the product;
  • Damage arising from electrical surges or sea air corrosion;
  • Damage arising from a failure to adequately care for the product;
  • Damage arising from unauthorized alterations to the product;
  • Where the specifications of a product, although accurately described on the Website and generally fit for its intended purpose, do not suit you.

Standard Warranty

If you have received a product which turns out to be defective or otherwise of poor quality (save for direct warranty products which are discussed below), please notify us as soon as reasonably possible after you become aware of the defect or poor quality, but in any event within 6 months after delivery / collection of the product. We will arrange to collect the product from you at no charge.

Once we have inspected the product and validated your return, we will at your choice repair / replace the product (if such repair is possible / we have the same product in stock to use as a replacement) or credit your account with the purchase price of the product (or refund you if that is your preference).

If the repair / replacement takes longer than 21 days, we will get in touch with you to see if you would rather receive a credit / refund.

Where there is no extended supplier warranty period, unfortunately we cannot facilitate returns that fall outside of the 6 month period.

Extended Supplier Warranty (stipulated on product page)

A product may have a supplier warranty that extends beyond the 6 month Standard Warranty. If such a product turns out to be defective more than 6 months after delivery / collection (save for direct warranty products which are discussed below), please notify us as soon as reasonably possible after you become aware of the defect, but in any event within the extended supplier warranty period after delivery / collection of the product.

Unfortunately we cannot facilitate returns that fall outside of the extended supplier warranty period.

Please note that any extended supplier warranty is subject to whatever terms and conditions the supplier or manufacturer may impose. These are usually stated in a brochure or leaflet inside or on the product packaging. It is your responsibility to make yourself aware of any such terms and conditions.

It is also important to note that it will be in the supplier or manufacturer’s discretion what remedy it can offer you.

Newtech Store Saudi Arabia   is under no obligation to provide you with a credit, repair / replacement, as your remedy lies with the supplier or manufacturer.

However, since we want your experience to be as good as possible, if the supplier or manufacturer has offered you a repair / replacement within the applicable extended supplier warranty and it takes longer than 21 days, we will get in touch with you to see if you would rather receive a credit / refund directly from us.

Please note that we only refund to the payment method that you originally used – i.e. payment by credit card will be refunded to the same credit card.

Newtech Store Saudi Arabia  is entitled to inspect the product to validate your return.

Contact Us

If you have any questions on how to return your item to us, contact us.

International Call : (+966 ) 11 810-2627

Email: support@newtechstore.com

Address: Technology Flames Establishment

Muheet Street, Al Nadheem,

Riyadh City, Saudi Arabia

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