Plantronics EncorePro 700 Digital Series Customer Service Headset
Rated 3.5/5 based on 11 customer reviews

Plantronics EncorePro 700 Digital Series Customer Service Headset

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  • Product SKU: ETZ13650454
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Available: In Stock
Warranty: 2 years
678 SR
inclusive of VAT
You can pay with Installment on Checkout. Learn More.
678 SR
ENHANCED INTERACTIONS. BETTER CONTROL.

The EncorePro 700 Digital Series with DA90 USB audio processor and Plantronics Manager Pro, an additional service, is a fully integrated audio and asset management solution for customer service centers. Centralized management with Plantronics Manager Pro enables IT to track detailed insights about devices. And all-day comfort with superior audio quality- including a noise-canceling microphone with wideband audio-gives customer service representatives the tools they need to provide outstanding customer interactions.

LIGHTWEIGHT COMFORT. PREMIUM QUALITY.

Our top-of-the-line series, featuring exceptional audio quality. Made from high-grade nylon composite materials and with soft leatherette ear cushions, our EncorePro 700 Digital Series provides the customer service representative with an ultra-lightweight fit. The unique, extendable boom ensures precise positioning and optimal noise cancellation, staying clear of the customer service representative's peripheral vision while helping ensure that customers hear every word.

PLANTRONICS MANAGER PRO
HEADSET MANAGEMENT, SIMPLIFIED.

With Plantronics Manager Pro, an additional service, IT can remotely monitor, manage, and maintain headsets company-wide, to help ensure that customer service representatives are ready to take every customer call. No, IT help desk backlogs, no more running from user to user for adjustments, fixes, or updates. For IT, it means simplicity. For the customer service representative, consistency. And for the customer, satisfaction.


Features:

  • Great for Audio/Visual Labs, Assisted Listening Systems, and more that have a Mono jack for non-stereo use
  • Over-the-head earpiece design provides a comfortable and secure fit
  • Boom mic lets you chat with your friends & family on Skype and on multiplayer network games
  • Features USB connector
  • These supra-aural EncorePro give you the comfort of portability

Specifications:

  • PC or desk phone with Poly audio processors or cables
  • Telephone-intensive users, including formal customer care centers, and customer service organizations
  • Wideband audio (up to 6,800 Hz), telescoping noise-canceling microphone
  • SoundGuard technology: acoustic limiting for protection against sounds above 118 dBA
  • Weight: 0.054 KG
  • Dimensions: 1.57 x 1.18 x 5.91 inches
ENHANCED INTERACTIONS. BETTER CONTROL.

The EncorePro 700 Digital Series with DA90 USB audio processor and Plantronics Manager Pro, an additional service, is a fully integrated audio and asset management solution for customer service centers. Centralized management with Plantronics Manager Pro enables IT to track detailed insights about devices. And all-day comfort with superior audio quality- including a noise-canceling microphone with wideband audio-gives customer service representatives the tools they need to provide outstanding customer interactions.

LIGHTWEIGHT COMFORT. PREMIUM QUALITY.

Our top-of-the-line series, featuring exceptional audio quality. Made from high-grade nylon composite materials and with soft leatherette ear cushions, our EncorePro 700 Digital Series provides the customer service representative with an ultra-lightweight fit. The unique, extendable boom ensures precise positioning and optimal noise cancellation, staying clear of the customer service representative's peripheral vision while helping ensure that customers hear every word.

PLANTRONICS MANAGER PRO
HEADSET MANAGEMENT, SIMPLIFIED.

With Plantronics Manager Pro, an additional service, IT can remotely monitor, manage, and maintain headsets company-wide, to help ensure that customer service representatives are ready to take every customer call. No, IT help desk backlogs, no more running from user to user for adjustments, fixes, or updates. For IT, it means simplicity. For the customer service representative, consistency. And for the customer, satisfaction.


Features:

  • Great for Audio/Visual Labs, Assisted Listening Systems, and more that have a Mono jack for non-stereo use
  • Over-the-head earpiece design provides a comfortable and secure fit
  • Boom mic lets you chat with your friends & family on Skype and on multiplayer network games
  • Features USB connector
  • These supra-aural EncorePro give you the comfort of portability

Specifications:

  • PC or desk phone with Poly audio processors or cables
  • Telephone-intensive users, including formal customer care centers, and customer service organizations
  • Wideband audio (up to 6,800 Hz), telescoping noise-canceling microphone
  • SoundGuard technology: acoustic limiting for protection against sounds above 118 dBA
  • Weight: 0.054 KG
  • Dimensions: 1.57 x 1.18 x 5.91 inches

Document version V.01 

Last update date: June 2nd, 2021 

 

Introduction 

Thanks for shopping at Newtech Store. We strive to let you get an enjoyable shopping experience with us.  

Please note that nothing in this policy is intended to limit your statutory rights in any way. 

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, please check the below policy for more details.

  

Returns 

You can return a product for up to 30 days from the date you receive it. To be eligible for a return, any product you return must be in the same condition you received it and in the original packaging. The product needs to have the receipt or proof of purchase as well as the tracking number. 

 

Refunds 

Once we receive the product, we will inspect it and notify you that we have received the returned item. We will immediately notify you of the status of your refund after inspecting and accept the item. 

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 3 to 15 days depending on your card issuer's policies. 

 

Returns Shipping 

The return process has reasons and based on this reason we decide who will afford the return shipping cost, please check the below details . 

Newtech bears the cost of returning the product through the shipping company if the device malfunctions in the first month of receiving it.
After a month, the product must be returned to our warehouse through the customer, and he is the one who bears the shipping costs for the product.

SN 

Return Reason  

Who will pay?  

01 

Wrong Item or description  

Newtech will pay for the return shipping  

02 

Damaged item or packing  

Newtech will pay for the return shipping 

03 

Technical faulty  

Newtech will pay for the return shipping 

04 

Missing items or accessories  

Newtech will pay for the return shipping 

04 

Customers change his mind  

Customer will pay the shipping cost 

 

 

Preparing your products for a return 

To ensure your request is processed as quickly as possible you are responsible for the following when returning your products. 

  • Package your products safely and securely for protection during transit. 
  • Clearly mark your return reference number on the outside of the parcel; and 
  • Include all accessories and parts that were sold with the product. 

Failure to adhere to any of these requirements could delay the processing of your request or result in its decline altogether. 

 

Not what you ordered? 

If we accidentally deliver the wrong product to you, or if the product is not as described on the Website, kindly notify us. We will collect the product from you at no charge. 

If the product is missing any accessories or parts, you will need to follow the process set out in the section below. Once we have inspected the product and validated your return, we will at your choice deliver the correct product to you as soon as possible (if the correct product is available); or credit your account with the purchase price of the product within 15 days of the return (or refund you if that is your preference). 

 

Products damaged or items missing on delivery 

Should a product be damaged or missing any parts or accessories at the time of delivery/collection, please notify us within 7 days of such delivery/collection. 

We will arrange to collect the product from you at no charge. Once we have inspected the product and validated your return, we will at your choice repair / replace the product as soon as possible (if such repair is possible/ we have the same product in stock to use as a replacement) or credit your account with the purchase price of the product (or refund you if that is your preference). 

 

Defective products 

We do our best to ensure that the products we deliver to you are of high quality, and in good working order, and without defects. If your item is damaged or defective, you can return the product back to us at no charge within the first 30 days. 

In most cases, you'll be able to choose to get a refund or have a replacement sent to you. If the replacement option isn't available, choose the Refund option. 

If your item breaks outside of the return period, a part is missing, or if you have difficulty or questions about using the product, we recommend contacting the manufacturer. 

The following will NOT be regarded as defects and will not entitle you to a return: 

  • Faults resulting from normal wear and tear; 
  • Damage arising from negligence, user abuse, or incorrect usage of the product; 
  • Damage arising from electrical surges or sea air corrosion; 
  • Damage arising from a failure to adequately care for the product; 
  • Damage arising from unauthorized alterations to the product; 
  • Where the specifications of a product, although accurately described on the Website and generally fit for its intended purpose, do not suit you. 

 

Standard Warranty 

In case that defects occur in the product after 30 days, which is the specified period for replacement or return, the product will be covered by the warranty policy, please check our warranty policy to get more information about your product warranty. 

 

Contacting Us 

If you have any questions about this shipping policy, the practices of this website, or your dealings with this website, please contact us using the following details: 

Full name: Technology Flame Establishment 

Email address:support@newtechstore.com 

Postal address:Technology Flame Establishment Muheet Street, Al Nadheem, Riyadh City, Saudi Arabia, Riyadh, Riyadh, Al Nadheem, SA 

Telephone number: 920011980 

 

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