For operators and users worldwide
MAG520 can be connected to any TV, projector, or home theater with an HDMI port, letting users enjoy their favorite TV shows, video-on-demand, and their IPTV/OTT providers' other content as well as open files from external storage or local network.1 For operators, the device allows you to launch services with high-quality content, reliable tech support, and unique UI/UX.
The best user experience on Linux 4.9
MAG520 is a reliable high-performance device designed to run for months on end without rebooting. Operators can easily customize its UI and develop apps for it.
Powerful Amlogic chipset
Owing to the new Amlogic S905X2 chipset complete with a high-performance ARM Cortex-A53 CPU, MAG520 packs 25% more power than the previous generation of our Linux set-top boxes: content playback is smooth and the UI is fast.
White-label UI, body, packaging, and remote control
We can customize the interface and software, and apply your branding to the set-top box body, remote control, and packaging. Companies can get UI with their logo and brand colors or even create a unique one.
4K HDR and HEVC
The device easily handles 4K HDR 60fps content.3 It also supports HEVC and other modern codecs to enable operators to deliver high-resolution content even over low-bandwidth networks.
Application and integration API
Dolby Digital Plus™ sound
With MAG520 and MAG520w3 set-top boxes, viewers can enjoy high-quality audio on modern audio systems, home theaters, and TVs. The crystal clear sound provides the level of immersion that makes you feel as if you were actually in the film, TV show, or TV broadcast.4
Quad-core ARM Cortex-A53, 1,900 MHz
|1 GB DDR3
4 GB eMMC
Pre-integrated Ministra TV platform. Image enhancement with operator apps, customization, or a full replacement is available
Audio & video
MPEG L1/L2/L3l, AAC-LC, HE AAC V1/V2, APE, FLAC, Dolby Digital Plus™
AC3, ACC, APE, FLAC, M4A, MP3, OGG, WAV
PAL, NTSC, 576p, 720p, 1080p, 1080i, 2160p (4K)
MPEG1/2 MP@HL, MPEG4 part 2 (ASP), H.265 Main/Main 10@L5.1 High 2160p@60 fps (optional), H.264 AVC High@L5.1 2160p@30 fps, XviD, 3D video support
TS, AVI, MPEG, MP4, MOV, MKV, M2TS, VOB
JPEG, PNG, BMP, RAW
DVB, PGS, SRT, SSA/ASS, SUB, Teletext subs, WebVTT, closed captions
|M3U, M3U8, PLS, CUE
|HDMI 2.1, Ethernet 100 Mbps, 1 × USB 3.0, 1 × USB 2.0
|Sources of media content
|PC or NAS, multimedia broadcasts (RTSP, RTP, UDP, IGMP, HTTP), USB devices
|A MAG520 set-top box, a user manual, an HDMI cable, a 5V 2A power adapter, a remote control, two AAA batteries, and packaging
Document version V.01
Last update date: June 2nd ,2021
This policy identifies the outlines of the shipping rules or returning rules for goods via mail. These policies often cover details like costs, delivery times and dates, and what to do if the product is damaged on arrival.
When do you ship?
In order to clarify the expected delivery date for Newtech shipments, we have added the expected delivery date below each product.
To make it easier for Newtech customers to know the date of the delivery, Not only that but Newtech customer service team contacts customers within 24 working hours from the date of the purchase to review the order and confirm the delivery date.
Where do you ship to?
Newtech ships products from 6 warehouses in separate areas, this is to facilitate the shipping and reduce the delivery time. Newtech delivers and covers all Saudi Arabia cities using professional carriers and logistics systems to track and trace the shipments.
How do you ship?
Most of our orders ship via a selected professional courier (DHL, ARAMEX, SMSA, ESNAD). However, the shipping company is chosen through the Newtech operation team based on the product type and the product warehouse location also Newtech customer destination address, to allow us to select the best shipping solution and the fastest way.
You can add your note in the comments box if you have a special instruction for our carries or you can inform Newtech customer service when they call to verify your address.
Rates to ship?
Newtech provides Free Shipping Service on all its products, except for special products that require special shipping costs.
How to track an order that has been shipped?
Newtech has designed a distinct page for its customers to be able to easily track their shipments and know the status of their orders.
You can track the order by clicking on the Order Tracking page on the home page, you just need a simple verified information
1. Your order ID and your email address
You will receive the order ID once you place your order with the Newtech store, we will send it to you via email and also SMS this number starts with SA, you will also need your email registered with us during placing your order.
Once you fill out the needed information, click on track to get your order and the shipment status.2. Tracking number
This is the second option you can use to track your order, if you don’t have your order ID or your email but you have the carrier tracking number, you will also be able to track your order to know the current status, add the tracking number only and click on track to get your order and the shipment status.
Are the items in stock?
All items are normally held in stock. However, we may sometimes run out due to sudden demand, in which case we will notify you within 24 hours from the order date, Newtech customer service will call to notify you about the delivery time and inform you of the date we expect to receive more stock. Or you can refund your payment within 2 hours if you are not satisfied with the new estimated delivery time.
VAT, Customs and Duties for all orders shipping
Newtech store confirms that there is no hidden cost, all shipping cost, VAT included in your paid price and we will not ask you for any additional payment when we deliver your product.
Newtech takes great care that our customers should be aware of the real cost that will be paid during the purchase.
You will find a clear notification, a message with a different color to show all the costs you should pay before your purchase.
Newtech is always keen on packing methods and materials also we are careful to select professional carriers to avoid any possible damages to the shipment that may happen. However, there are some accidents that happen occasionally damaging the shipment or cause some scratches for the package packing. Rest assure we are responsible that the shipment arrives safely to you and any damages will happen we are responsible to replace the item for you.
If you faced any damages, you should inform our CS or support team immediately or within a maximum of 24 hours from the delivery time. Otherwise, we will consider that you received your item with no issues.
This paragraph linked with another policy (Return and refund policy), please check it to know when you can return or exchange your product.
There are many reasons to return your shipment or to replace it, based on the return and refund policy, If the return is not related to a technical reason or a problem that has a relation to the product or its specifications, and that only the customer has changed his mind, then the cost of the return will be on the customer.
You will need to communicate to the CS team or support team and they will be responsible to generate the return AWB and handle the return for you.
If you have any questions about this shipping policy, the practices of this website, or your dealings with this website, please contact us using the following details:
Full name: Newtech Trade Est.
Email address: email@example.com
Postal address: Muheet Street, Al Nadheem, Riyadh City, Saudi Arabia